We have been serving the process industries for decades.

We are part of the Haden Freeman group of companies, working across the United Kingdom and further afield.


We are a bunch of practical people - engineers and production professionals - who have "been there and done that."

Some of us are also Human Factors specialists, with some quite exceptional work history behind us. We are good for a story or two.

  • We have a range of backgrounds, from bulk chemicals to pharmaceutical, from mining to tea, from automotive to steel, and many more.
  • We like to problem solve - to figure out how to adapt Operational Excellence tools and techniques to suit you, not the other way round.
  • We like to get teams to problem solve too. Then the buy-in is there, leading to quicker implementation, and sustained change. This needs us to listen to their problems and issues, to engage with them, look at things from their point of view, and then empower them to make things better.
  • And where teams have solved problems once, they can solve them again. We bring the tools, techniques and approach (and probably a few ideas too). The team brings their knowledge of the job and their brainpower. Together that is a powerful force for change.
Our Values

Our Values are our passions, what guides our advice and actions when working for you.

As a consultancy and training provider, we like to be different.

  • We want to add value to your organisation, to help make it leaner, fitter and more productive.
  • We are pragmatic - it has to work and fit in with you. We try to avoid jargon and Japanese terms (although we have to include them on the website to get the search hits).
  • We want to make life easier, the job easier, because then you and your team can increase your productivity and achieve more.
  • We are focused on return on effort, sweating the most benefit out of any investment in time and effort. This means finding a solution that addresses lots of things - saying no to silo thinking.

We are open and honest in our communication

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We seek the facts and provide insight

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